FAQs

Questions

frecuentes

  • Is there a store where I can buy padlocks, cardboard boxes, seals and any packaging materials?

    Order online (phone, WhatsApp or email) at 937 214 314 or by sending an email to clients@trastersjsbox.es and we will deliver it on the agreed day and time to the storage building.

  • I don't remember my access code to the storage room or box...

    You can contact our office from 7 a.m. to 1 p.m., Monday to Friday, by calling 937 214 314. To provide a code, we will first ask you to verify your identity.

  • I need a copy of my invoices

    To request a copy of your invoice you must request it directly by calling 937 214 314 or sending an email to clients@trastersjsbox.es

  • How far in advance should I give notice of departure?

    The departure notice must be informed to the center 15 days in advance, by sending an email to clients@trastersjsbox.es

  • I need to know how to get there

    In the contact section all the information of the storage room or mini-warehouse company appears. You have a link on the map that appears in the contact tab to open the location on your mobile

  • I need a copy of my contract

    To request a copy of your contract you must request it directly by calling 937 214 314 or sending an email to clients@trastersjsbox.es

  • I need clarification of a charge/billing

    For any incident regarding collection or billing you can contact the telephone number 937 214 314 or by sending an email to clients@trastersjsbox.es

  • I need to change my box or storage room. What should I do?

    No problem, at TRASTERS JSBOX you can change the space of your storage room according to your needs. To check availability you must contact directly by phone 937 214 314 or by sending an email to clients@trastersjsbox.es

  • Will TRASTERSJSBOX take my things to my box?

    No. This is a service that we do not have at the moment.

  • Where can I see the prices of the storage rooms?

    The price of the storage room will depend on the space you need. It is best to call 937 214 314 or 692179834 or send an email to clients@trastersjsbox.es and we will prepare a budget adapted to your space needs. You will also find a price list of the sizes we have in the Storage Rooms tab of this website. Availability inquiry!

  • Why choose us?

    - You will have an unbeatable location to dispose of your things in the Can Casablanques industrial estate in Sant Quirze del Vallés

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